IT has been instrumental in enabling a specialised logistics company to grow its business and handle the increasingly complex needs of its customers. To improve data security they chose a managed cloud service from Fordway to provide their specialised applications to virtualised desktops, with 24x7 monitoring and support and a fully managed DR service.
The solution has successfully delivered the logistics company’s two key requirements: security and disaster recovery. Data is held securely at one of Fordway’s UK data centres and is snapshotted and replicated to the company’s back-up site so it can be restored quickly if required. SLAs have been agreed and are closely monitored by Fordway. If there are any problems at the logistics company’s facilities, such as a power cut, staff can log onto their virtual desktop from any location. In the past, users called the operations director about any IT problems. Now they call Fordway’s Helpdesk, enabling him to work on other projects. The company pays a monthly ‘per user’ fee for the complete service.“I don’t lie awake at night any more wondering what would happen if there was a fire, as I know everything is being continually monitored and our data is safe,”
The Operations director